This Privacy Policy explains how Countryside Estates Nursing ("Countryside Estates," "we," "us," or "our") handles information in connection with this website, located at countrysideestatesnursing.com (the "Site"). Countryside Estates Nursing is a 111-bed skilled nursing and rehabilitation facility located at 750 US-64 (Hwy 64 East), Warner, Oklahoma 74469.

This policy applies only to information practices related to the Site. It does not describe how we handle medical records, treatment information, or other protected health information arising from the care we provide to residents and patients. Those records are governed by separate notices and by applicable federal and state law. Please read this policy carefully.

1. Scope of this policy

This policy covers information practices associated with visiting and interacting with the public-facing pages of the Site. It is intended to be transparent about a simple truth: this Site is primarily an informational brochure. It is designed to describe our community and services and to encourage you to contact us by telephone. It is not a portal, an account-based system, or a method for transmitting messages or medical information to our staff.

Our services include 24/7 skilled nursing; physical, occupational, and speech therapy; respiratory, ventilator, and tracheostomy care through our Signature respiratory program; dialysis support; respite and short-term stays; memory and long-term care; daily living assistance; and dedicated care for U.S. military veterans. Inquiries about any of these services should be directed to us by phone rather than through the Site.

2. The demonstration contact form

The Site may display a contact or inquiry form that asks for information such as your name, email address, telephone number, and a free-text message. The form is provided as a non-transmitting demonstration only. It illustrates how a contact form might appear, but it does not actually do any of the following:

• It does not transmit your entries to Countryside Estates, to any email inbox, or to any server controlled by us.
• It does not save, log, or store your entries in any database, file, or back-end system.
• It does not generate any message, ticket, or notification that a staff member will see or act upon.

Because nothing you type into the demonstration form leaves your own browser session, you should never assume that submitting it will reach us. If you need to contact us, please call (918) 463-5143. A phone call is the only reliable way to reach our team through information presented on this Site.

3. No Protected Health Information (PHI)

Do not use this Site, including the demonstration contact form, to share any Protected Health Information or other sensitive personal information. This includes, without limitation, descriptions of medical or behavioral conditions, diagnoses, medications, treatment or therapy details, ventilator or dialysis needs, insurance or Medicare/Medicaid identifiers, Social Security numbers, dates of birth, or financial account details.

4. Cookies & analytics

We do not set our own advertising, tracking, or analytics cookies on this Site, and we do not operate a first-party analytics platform that profiles your activity across pages. We do not sell or rent personal information, and we do not use the Site to build marketing profiles about visitors.

The only third-party services this Site relies on are Google Fonts and, where a map is displayed, Google Maps. These services are described in the next section. They may set their own cookies or collect technical information (such as your IP address and browser details) when their resources load, and that activity is governed by Google's own privacy practices rather than ours. Aside from these third-party embeds, the Site does not use analytics or tracking technologies.

Most web browsers allow you to refuse or delete cookies and to block third-party content. Because the Site does not depend on cookies for its core informational purpose, you can browse it with cookies disabled, though embedded maps or fonts may not render as intended.

5. Third-party embeds

To present the Site cleanly and to help visitors find us, we include a small number of third-party resources:

Google Fonts

We load typefaces from Google Fonts to render the Site's text consistently. When your browser requests these fonts, Google may receive technical information such as your IP address. We do not control and are not responsible for Google's handling of that information.

Google Maps

Where a map is shown, the Site may embed Google Maps so you can locate our community at 750 US-64, Warner, OK 74469 (approximately 35.4926, -95.3061) and obtain directions. Loading an embedded map may cause Google to set cookies and collect technical and usage information under Google's own terms and privacy policy. We do not receive the data Google collects through these embeds.

Your use of Google Fonts and Google Maps is subject to Google's privacy policy. We encourage you to review it if you have questions about how Google processes information. These embeds are used solely to display and locate our community; we do not use them to track you across other sites.

6. Children's privacy

The Site is intended for adults seeking information about skilled nursing, rehabilitation, and related services. It is not directed to children, and we do not knowingly collect personal information from anyone under the age of 13. Because the demonstration contact form does not transmit or store data, we do not knowingly receive information from children through the Site. If you believe a child has provided information to us in some other way, please contact us by phone at (918) 463-5143 so we can address it.

7. Data security

We take reasonable, industry-standard measures to keep the Site available and to protect the limited information involved in serving it. Because the demonstration contact form does not transmit or store what you type, there is no submitted message data for us to secure or retain from the form itself.

No website or method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security. That is one of the reasons we ask you not to send any sensitive or health-related information through the Site. Sensitive matters should always be handled by telephone at (918) 463-5143 or in person at our community.

8. Your choices & rights

Depending on where you live, you may have rights regarding personal information, such as the right to know what information is collected about you, to request access to or deletion of it, and to opt out of certain processing. Because this Site does not collect, store, or transmit personal information through its demonstration contact form, and because we do not operate first-party analytics here, we generally do not hold personal information collected through the Site that would be subject to such requests.

You can further limit incidental data collection by:

• Adjusting your browser settings to block or delete cookies, including those that may be set by Google Fonts or Google Maps.
• Using privacy or tracking-protection features offered by your browser or device.
• Choosing not to interact with embedded maps.

If you have a question about your privacy rights as they relate to this Site, or about information you may have shared with our facility outside of the Site, please call us at (918) 463-5143 and we will assist you.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to the Site, to the third-party services it uses, or to applicable law. When we make changes, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after an update takes effect means you accept the revised policy.

10. How to contact us

If you have questions about this Privacy Policy or our information practices, the best and fastest way to reach us is by telephone:

• Phone: (918) 463-5143 — open 24 hours a day, 7 days a week
• Fax: (918) 463-5144
• Address: Countryside Estates Nursing, 750 US-64 (Hwy 64 East), Warner, OK 74469

Countryside Estates Nursing is Medicare and Medicaid certified and is an equal opportunity provider.

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